You want to successfully improve your guest service, boost your turnover and relieve your staff? Guestfriend makes this an easy task! With our digital tools, all essential information about their stay is accessible to your guests anytime and anywhere. On top of that, they easily draw attention to your offers. Thanks to our wide range of products, you can reach your guests through numerous contact points in- and outside your accommodation. You decide for yourself which solutions best suit you and your guests – as an expert for digital guest communication, we will be happy to offer our advice!
Create a memorable holiday experience for your guests and inspire them with your new digital services.
You have a lot of in-house offers, but you lack time to promote them to your guests in day-to-day business? Gastfreund supports you in marketing your offers, presents all the things to know from A-Z at a glance and makes it easy for your guests to request your services. That way, your guests will enjoy an even higher level of comfort throughout their stay. You, in turn, benefit from more additional sales, save time and relieve your staff as the number of questions asked at the reception desk decreases.
Staying in personal contact with your guests is of great importance to you. Digital tools complement your service because you are aware that your guests already use digital services for travelling. In addition, these tools will give you a competitive edge over other accommodations. With Guestfriend, all your information, services, offers, personal recommendations and leisure tips are always at your guest’s fingertips before, during and after their stay. As a result, you’ll have far more time to enjoy a personal chat with your guests.
You would like to take good care of your guests and help them to know their way around? Guestfriend makes this a piece of cake! Your guests can digitally access all your guest information, services, leisure tips and much more, 24/7 and from anywhere. Booking your services, such as your bread roll service or apartment cleaning, has never been easier. This constitutes a direct link to your guests even if you can’t be there in person.
Compared to other holidaymakers, camping guests are more self-sufficient and inform themselves independently. In addition, staying in contact with visitors of spacious campsites is not an easy task. Guestfriend digitally informs your camping guests about your guest ABC, site rules, offers, leisure activities and much more. That way, you keep your camping guests up to date no matter where they are.
You want to offer your hotel guests a seamless holiday experience that corresponds with your brand image. Guestfriend creates a uniform standard in your hotels, strengthening your brand image, turning the spotlight on your in-house offers and helping you boost sales. You are not interested in a stand-alone solution that only serves one purpose. Therefore, Guestfriend offers you a cloud-based platform that bundles your offers and information in one place and makes them available to your guests through various contact points.