Digital Guest
Communication.

More service. More revenue. More time.

Key for happy guests

Your key to more revenue and satisfied guests.

Would you like to improve your guest satisfaction, increase your in-house sales and ease the workload of your staff all at the same time? Then we have exactly what you are looking for! With our digital products for the hotel and tourism industry you are able to provide your guests with in-house offers, services and information about their stay.

And the best thing is: Guestfriend is suitable for accomodations of all sizes.

More than 4,000 clients
trust us.

Don't just take our word for it.
See what our 4,000 customers have to say.

What are your benefits with Guestfriend?

1

More Service

Give your guests an all-in-one, convenient service every day. They will love it!

Increase your guest satisfaction.

2

More Revenue

Provide your guests with in-house offers and increase the number of inquiries and bookings.

Generate additional sales.

3

More Time

Your digital communication system supports your staff at reception, giving them more time for personal service.

Reduce workload.

Guestfriend service

Join us for a free product demo!

We’ll take you on a quick, no-pressure tour of our tools. Find out why thousands of hoteliers work with Guestfriend.

Why you should join Guestfriend.

  • Years of experience with more than 4,000 clients
  • Simple and centralised organisation of all contents via one online content management system (CMS)
  • Continuous development and updates of products
  • Individual support and free of charge service hotline

Request information

Why you should join Guestfriend.

  • Years of experience with more than 4,000 clients
  • Simple and centralised organisation of all contents via one online content management system (CMS)
  • Continuous development and updates of products
  • Individual support and free of charge service hotline

Request information

What else?

Digitale Technik

Key to success

Two thirds of all guests expect digital technology in their hotel for an improved holiday experience.

Mobile Endgeräte

Holiday companion

87 % of all guests take their smartphone with them on their holidays, 44 % take their tablet and 29 % their laptop.

Buchung vor Ort

Spontaneous

85 % of all travellers decide which offers they want to use only after they have arrived.

Your key to more revenue and satisfied guests.

News

Case Study: Hotel Alpine Palace

Read how the Digital Guest Directory improves guest satisfaction and promotes In-house offers.
Learn more

New blog post: Guest reviews in the hotel industry

How important are guest reviews on online hotel platforms for hotels? How do hoteliers collect more online ratings? Read more now!
Learn more

Case Study: Hotel Jungbrunn

Learn how guests and the team of Hotel Jungbrunn benefit from Guestfriend.
Learn more