Digital Guest
Communication.

More service. More revenue. More time.

Bank on digital services.

You’ve been there for sure: Your guests keep asking the same questions. It’s simply not possible to pack all essential information into one single conversation. Your guests are not sufficiently well informed about your offers.

Expand the personal services to your guests with digital aids. Provide all necessary information to your guests in a simple way. Your guests will be less dependent on you and can find the answers needed themselves. This makes for a significant relief for you and your employees. And there’s even more to come: You’ll ensure a higher visibility of your offers and news, resulting in more additional sales.

Kick off your digital guest services right now! We’ll be happy to support you.

The perfect solution for you.

Hotel B&B / Guesthouse Holiday Apartment Campsite Hotel Group

Hotel

You have a great deal to do. You’re a manager and organiser and need to fulfil your guests’ wishes every day anew. You answer many questions. A great many, actually. Lack of time is a regular companion of yours. Now imagine having digital tools that take the work out of your hands: Have them answer frequently asked questions, promote and sell your offers and enthral your guests. Sounds fascinating, doesn’t it? And best about it: It’s refreshingly simple.
That’s what I want!

B&B / Guesthouse

Staying in personal contact with your guests is of great importance to you. You want to offer impressive services that give you a competitive edge. Your guests are always on their smartphones, no matter the time or place. Then provide them with digital services right away. Outsource the sharing of information to your digital aids and increase the share of time available for personal chats.
That’s what I want!

Holiday Apartment

The well-being of your guests is a matter particularly close to your heart. You strive to offer convenient services, but you can’t always be on site. Make life easier for your guests and yourself by making information, services, excursion tips and the like available online. That way, all crucial content and channels will be available around the clock. Your guests can even request services online, such as your bread roll service, or ask for their apartment to be cleaned.
That’s what I want!

Campsite

Campers like to be independent and to gather the necessary information themselves. Keeping in touch with your camping guests isn’t always easy due to the size of your campsite premises. Bank on digital support and inform your guests in an uncomplicated way about your A–Z, the site rules, maps, offers and leisure tips. That way, you can reach your camping guests no matter where they are.
That’s what I want!

Hotel Group

Your guests expect the same quality levels in all your hotels. This also applies to the digital services offered by you. Your guests have the possibility of online booking, but beyond that there’s often little to no digital support. Bank on digital aids – with uniform solutions in all your hotels complying with your brand. Your guests will be well-informed and feel well cared for at all times. On top of that, they’ll even book your services and offers.
That’s what I want!

Here’s our offer

  • Know-how: We have in-depth experience with more than 4,500 customers.
  • Full service: We create your contents.
  • All in one: We offer an all-round package; you decide what suits you best.
  • Progress: We keep advancing and refining our products.
  • Support: You benefit from free and personal support.

That’s what I want!

Here’s our offer

  • Know-how: We have in-depth experience with more than 4,500 customers.
  • Full service: We create your contents.
  • All in one: We offer an all-round package; you decide what suits you best.
  • Progress: We keep advancing and refining our products.
  • Support: You benefit from free and personal support.

That’s what I want!

News

New blog post: Must-haves for every digital guest directory

What characterises a really good digital guest directory? And how do hotels profit the most? Read now and benefit too!
Learn more

The Digital Guest Directory shines in new splendour!

New look, sleek design and more functions: We improved the Digital Guest Directory. Enjoy the design and many new features now!
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Case Study: Romantik Hotel Bären | Holiday hotel

Read how Guestfriend generates a revenue of 2,500 euros a month in the restaurant, refinances itself and optimises work processes.
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More than 4,500 clients
trust us.