Digital Guest
Communication.

More service. More revenue. More time.

Your key to more revenue and satisfied guests.

Would you like to improve your guest satisfaction, increase your in-house sales and ease the workload of your staff all at the same time? Then we have exactly what you are looking for! With our digital products for the hotel and tourism industry you are able to provide your guests with in-house offers, services and information about their stay.

And the best thing is: Guestfriend is suitable for accomodations of all sizes.

More than 4,500 clients
trust us.

Don't just take our word for it.
See what our 4,500 customers have to say.

We care about sustainability, so it was only reasonable to exchange our printed media with an online version. We want to be a role model - our guests appreciate it. Moreover, we are able to keep our guests up to date, as we can also inform spontaneous participants with our daily programme who are interested at short notice.

Valbella Inn Resort

Ramona Vogt

We use both: the Digital Guest Directory and the Hotel Newspaper, as they are informative and valuable for our guests. The simple use and flexibility of the content management system have impressed us. However, the deciding factor was how professional and helpful the team at Guestfriend was.

Parkhotel Margaretenhof

Valentin Feigl

We create a daily Hotel Newspaper for our guests with the online assistant of Guestfriend and save about 30 minutes every day. It used to be a necessary, but time-consuming job - with Guestfriend, our guests and we are looking forward to the new copy every day!

Hotel Jungbrunn

Dagmar Lechleitner

Our Digital Guest Directory enables us to provide our guests with individual recommendations during their stay, without having to put tons of flyers and brochures on display in our holiday domiciles. An environmentally friendly and ground-breaking possibility to communicate with our guests!

havelblau FERIENLOFTS

Detlev Delfs

We don’t have a classic information folder any longer, as nearly every guest arrives with a smartphone, is constantly online and prefers to receive information via their mobile device. To keep up with the time is key - also for smaller businesses! For digitalisation affects everyone and it doesn’t stop at the hotel industry.

Familotel FamilienKlub Krug

Florian Diezinger

We use the Guest Info Channel, the Hotel Newspaper and the Digital Guest Directory. It is convenient to be able to take care of our contents with one system only. We can save some time and our guests are excited about the ground-breaking and informative service.

Du-Familotel Krone

Simone Gehring

Discover Benefits

What are your benefits with Guestfriend?

1

More Service

Give your guests an all-in-one, convenient service every day. They will love it!

Increase your guest satisfaction.

2

More Revenue

Provide your guests with in-house offers and increase the number of inquiries and bookings.

Generate additional sales.

3

More Time

Your digital communication system supports your staff at reception, giving them more time for personal service.

Reduce workload.

Start now

Join us for a free product demo!

We’ll take you on a quick, no-pressure tour of our tools. Find out why thousands of hoteliers work with Guestfriend.

Get a Demo

Why you should join Guestfriend.

Years of experience with more than 4,500 clients
Simple and centralised organisation of all contents via one online content management system (CMS)
Continuous development and updates of products
Individual support and free of charge service hotline

Request information

Why you should join Guestfriend.

Years of experience with more than 4,500 clients
Simple and centralised organisation of all contents via one online content management system (CMS)
Continuous development and updates of products
Individual support and free of charge service hotline

Request information

What else?

Key to success

Two thirds of all guests expect digital technology in their hotel for an improved holiday experience.

Holiday companion

87 % of all guests take their smartphone with them on their holidays, 44 % take their tablet and 29 % their laptop.

Spontaneous

85 % of all travellers decide which offers they want to use only after they have arrived.