Digital Guest
Communication.

More service. More revenue. More time.

Digital solutions for your accommodation.

You want to successfully improve your guest service, boost your turnover and relieve your staff? Guestfriend makes this an easy task! With our digital tools, all essential information about their stay is accessible to your guests anytime and anywhere. On top of that, they easily draw attention to your offers. Thanks to our wide range of products, you can reach your guests through numerous contact points in- and outside your accommodation. You decide for yourself which solutions best suit you and your guests – as an expert for digital guest communication, we will be happy to offer our advice!
 
Create a memorable holiday experience for your guests and inspire them with your new digital services.

Digital Guest Directory

Wi-Fi Landinpage

Hotel-App

Hotel Newspaper

Guest Info Channel

The right solution for your accomodation.
We know your needs!

Hotel B&B / Guesthouse Holiday Apartment Campsite Hotel Chain

Hotel

You have a lot of in-house offers, but you lack time to promote them to your guests in day-to-day business? Gastfreund supports you in marketing your offers, presents all the things to know from A-Z at a glance and makes it easy for your guests to request your services. That way, your guests will enjoy an even higher level of comfort throughout their stay. You, in turn, benefit from more additional sales, save time and relieve your staff as the number of questions asked at the reception desk decreases.

B&B / Guesthouse

Staying in personal contact with your guests is of great importance to you. Digital tools complement your service because you are aware that your guests already use digital services for travelling. In addition, these tools will give you a competitive edge over other accommodations. With Guestfriend, all your information, services, offers, personal recommendations and leisure tips are always at your guest’s fingertips before, during and after their stay. As a result, you’ll have far more time to enjoy a personal chat with your guests.

Holiday Apartment

You would like to take good care of your guests and help them to know their way around? Guestfriend makes this a piece of cake! Your guests can digitally access all your guest information, services, leisure tips and much more, 24/7 and from anywhere. Booking your services, such as your bread roll service or apartment cleaning, has never been easier. This constitutes a direct link to your guests even if you can’t be there in person.

Campsite

Compared to other holidaymakers, camping guests are more self-sufficient and inform themselves independently. In addition, staying in contact with visitors of spacious campsites is not an easy task. Guestfriend digitally informs your camping guests about your guest ABC, site rules, offers, leisure activities and much more. That way, you keep your camping guests up to date no matter where they are.

Hotel Chain

You want to offer your hotel guests a seamless holiday experience that corresponds with your brand image. Guestfriend creates a uniform standard in your hotels, strengthening your brand image, turning the spotlight on your in-house offers and helping you boost sales. You are not interested in a stand-alone solution that only serves one purpose. Therefore, Guestfriend offers you a cloud-based platform that bundles your offers and information in one place and makes them available to your guests through various contact points.

Why you should join Guestfriend.

  • Years of experience with more than 4,500 clients
  • Simple and centralised organisation of all contents via one online content management system (CMS)
  • Continuous development and updates of products
  • Individual support and free of charge service hotline

Request information

Why you should join Guestfriend.

  • Years of experience with more than 4,500 clients
  • Simple and centralised organisation of all contents via one online content management system (CMS)
  • Continuous development and updates of products
  • Individual support and free of charge service hotline

Request information

News

5 tips: How hotels attract the attention of the Millennials and Generation Z

Hosts have to adapt their strategies to the expectations of young guests in order to remain competitive. Check out our tips!
Learn more

New blog post: successful, digital guest communication

Find out what an effective digital guest communication is, how to achieve it, and which possibilities hoteliers have.
Learn more

Case Study: Romantik Hotel Bären | Holiday hotel

Read how Guestfriend generates a revenue of 2,500 euros a month in the restaurant, refinances itself and optimises work processes.
Learn more

More than 4,500 clients
trust us.