Digital Guest
Communication.

More service. More revenue. More time.

Bank on digital services.

You’ve been there for sure: Your guests keep asking the same questions. It’s simply not possible to pack all essential information into one single conversation. Your guests are not sufficiently well informed about your offers.

Expand the personal services to your guests with digital aids. Provide all necessary information to your guests in a simple way. Your guests will be less dependent on you and can find the answers needed themselves. This makes for a significant relief for you and your employees. And there’s even more to come: You’ll ensure a higher visibility of your offers and news, resulting in more additional sales.

Kick off your digital guest services right now! We’ll be happy to support you.

The perfect solution for you.

Hotel

B&B / Guesthouse

Holiday Apartment

Campsite

Hotel Group

City Hotel

That’s what I want!
That’s what I want!
That’s what I want!
That’s what I want!
That’s what I want!
That’s what I want!

Here’s our offer

  • Know-how: We have in-depth experience with more than 5,000 customers.
  • Full service: We create your contents.
  • All in one: We offer an all-round package; you decide what suits you best.
  • Progress: We keep advancing and refining our products.
  • Support: You benefit from free and personal support.

That’s what I want!

Here’s our offer

  • Know-how: We have in-depth experience with more than 5,000 customers.
  • Full service: We create your contents.
  • All in one: We offer an all-round package; you decide what suits you best.
  • Progress: We keep advancing and refining our products.
  • Support: You benefit from free and personal support.

That’s what I want!

News

BYOD vs. stationary tablets – The guests’ own smartphone wins

Cheaper, more hygienic, intuitive and independent of place & time: rely on your guests’ smartphones (BYOD) and offer the best!
Learn more

Chats and push notifications in the hotel industry – fast and targeted communication

How do hoteliers actually use chats and push messages to strengthen guest loyalty and increase direct bookings?
Learn more

Case Study: Romantik Hotel Bären | Holiday hotel

Read how Guestfriend generates a revenue of 2,500 euros a month in the restaurant, refinances itself and optimises work processes.
Learn more

More than 5,000 clients trust us.